Packages · pick your home

Start with Complete.
Scale when the group needs it.

Same walkthrough you just saw — promotions, Owner Pulse, messaging — sized to how you run. Complete is the full salon home. Essentials is seats only. Enterprise is multi-location.

What Complete sells

The product owners actually keep open.

Clear staff promotions — monthly Goals and Level progress so every person knows how to move up. Fair. Visible. Fun.

Owner Pulse — your coaching hub: who needs a word, who’s thriving, floor snapshot before you walk out.

Team messaging — one calm thread instead of scattered texts.

People performance — roster health and daily/weekly numbers the team can act on. Plus Weekly Focus, Closing Care, Training, Color, Connections. Remote. Product-led. No on-site visits.

Systems in place — Connect software. Invite the team. Set monthly KPIs. Then Pulse, Messages, and daily/weekly coaching keep owners and managers aligned instead of making them invent process.

Entry

Essentials

$24 / seat / mo

from $72/mo · min 3 seats · daily scoreboard only

Staff scoreboard only — not the full salon heartbeat.

Support: Each person sees their own daily metrics. No People, Pulse, Goals, Training, Weekly Focus, or Closing Care.

Who it’s for: Seats-only entry when you just need a staff scoreboard. Lock Complete for promotions, Pulse, messaging, and the full operating home.

  • Staff seats — from $72/mo (minimum 3 at checkout; bill = seats × $24; hard floor 3)
  • Daily updates — personal scoreboard per seat
  • Dashboard login — one Chairward seat view per person
  • You customize visibility per salon
  • Add or remove seats anytime — monthly fee adjusts; cannot go below 3
  • Full salon ops — Complete only (promotions, Pulse, messaging, People, Training, Weekly Focus, Closing Care)
Request access

Request access — purchases paused

Most popular · Full home

Complete

$199 / mo

Full salon home · everything unlocked

What owners and managers use to lift the floor — remote & product-led.

Support: Clear staff promotions (monthly Goals & Level progress), real manager access, Owner Pulse coaching hub, team messaging, People performance — plus Weekly Focus, Closing Care, Training, Color, Connections. Software-first; remote help when needed — no on-site visits.

Who it’s for: Owners who lead the floor and managers who coach the team — not seats alone.

  • Clear promotions — monthly Goals & Level progress
  • Owner Pulse — who needs a word · floor snapshot
  • Team messaging — one thread for the salon
  • People performance — roster, Goals, Coach notes
  • Weekly Focus — clear floor cue
  • Closing Care — daily close from the schedule
  • Training — new + experienced hire paths
  • Color — Vish & CLICS (third-party)
  • Connections — booking software when connected
  • Appearance — Light · Lights out · Dim + salon logo & accent
  • Unlimited seats + Team Login + history & trends
Request access
Multi-location

Enterprise

Custom

Salon groups · let’s talk

Same owner tools — across every location.

Support: Roll up multi-location reporting, shared promotion standards, and dedicated onboarding so each salon runs the same rhythm — without losing local ownership.

Who it’s for: Salon groups that need volume pricing, group reporting, and a custom ops path.

  • Multi-location switch — every salon from one login; each floor keeps its own data
  • Shared standards — promotions, Pulse, Closing Care across sites
  • Group reporting — location-by-location and portfolio views
  • Dedicated onboarding — paced rollout for each location
  • Training — new to the chair + experienced hires
  • Color · Vish & CLICS (third-party)
  • Volume / custom ops — sized to your group
  • Everything in Complete — plus the group layer
Plan your group

Suggested list. Coming soon — Booker-first. Purchasing is paused until Booker API keys land. Complete ($199/mo) is the owner default. Essentials = seats only. Enterprise = multi-location — request access below.

Connect. Invite. Set monthly KPIs. Then align the floor. One website. One dashboard. Owners lead, managers coach with real manager access, and Pulse, Messages, and daily/weekly coaching keep the system running without invented process. Essentials, Complete, and Enterprise map to the views your salon — or group — needs. Purchasing paused. Questions? Request access · existing billing: Contact us.

Most owners

Skip the seat math — Complete is the home

Coming soon — Booker-first. Complete ($199/mo) unlocks promotions, Owner Pulse, messaging, and the full dashboard. Checkout paused — request access and we’ll queue you.

Request access

Inside the System

What owners and managers use — and what the team feels.

Performance lift. A clear path up. Real manager access. A coaching hub that stays light. Then the rhythm modules that keep daily, weekly, and monthly coaching aligned.

Complete

Clear promotions

Monthly Goals and Level progress — staff see how to move up. Owners stop guessing who is ready.

Complete

Owner Pulse

Your coaching hub — owners and managers see who needs a word, who’s thriving, and the floor snapshot before the next coaching conversation.

Complete

Team messaging

One calm thread for updates, kudos, and coaching — where the salon already works.

Complete

People performance

Roster health, Goals, Coach notes — daily and weekly numbers the floor can act on.

Complete

Weekly Focus & Closing Care

One weekly cue plus daily Closing Care from who’s scheduled — rhythm the floor keeps.

Complete

Training programs

Two paths: new to the chair, or experienced — learn this salon’s rhythm.

Complete

Color · Vish & CLICS (third-party)

Third-party color systems — waste and use beside staff numbers. Not a Chairward color machine.

Complete

Connections

Wire booking software so People numbers stay current when connected — Connect once, Invite the team, Set monthly KPIs, then Automate.

Complete

Appearance

Light, Lights out, or Dim — plus your salon logo and accent. Reset anytime so every login feels like home.

Essentials

Daily updates

Each seat knows their own score — visibility set by the owner. Not the full home.

Enterprise

Multi-location rollup

Shared standards and group reporting across every salon in the portfolio.

All plans

Remote · product-led

Software-first setup nationwide. No on-site visits. The live portal keeps the work moving.

How It Sequences

Connect. Invite. Set monthly KPIs. Keep the floor aligned.

Choose Essentials, Complete, or Enterprise

Most owners lock Complete — promotions, Pulse, messaging, People performance. Essentials is seats only. Enterprise rolls it up.

Connect software · Invite the team

Booking or color software in. Role-based logins out. Everyone returns to one Chairward home.

Set monthly KPIs (Goals), then automate

Monthly Goals define the operating target. Daily and weekly coaching stays aligned through Pulse and Messages while Level progress, Weekly Focus, and Closing Care keep running. Owners and managers get a system — not a blank page.

All prices are suggested list. Multi-location or messy data may carry a premium. Chairward confirms every quote.

FAQ

Straight answers for owners.

Essentials ($24/seat/mo, min 3) is seats-only: daily updates and staff-seat logins. Complete ($199/mo) is the full owner home — clear promotions (monthly Goals & Level progress), Owner Pulse, team messaging, People performance, Weekly Focus, Closing Care, Training, Color (Vish/CLICS), Connections, Appearance, unlimited seats, history, trends, recommendations, and Team Login. Enterprise is custom for multi-location groups — use Contact to inquire.

Complete gives each person monthly Goals and Level progress — a clear, fun path to move up. Owners see who’s ready without guessing. No mystery ladder. Visible progress the floor can trust.

Owner Pulse is the coaching hub for owners and managers — who needs a word, who’s thriving, and a floor snapshot so leadership stays aligned. Owners can lead from the chair or the office; managers get real access to coach the team.

Coming soon — Booker-first. Plan prices below are for messaging only; checkout is paused while we finish Booker API access. Request access and we’ll add you to the waitlist. Essentials is $24/seat/mo (min 3); Complete is $199/mo; Enterprise by inquiry.

Yes — on Essentials, when purchases resume. Seat changes are paused with Booker-first checkout; Contact us or email hello@chairward.com for help. Raising seats raises the bill; lowering seats lowers it — hard floor of 3 seats. Complete already includes unlimited staff logins.

Essentials is a staff scoreboard only. Complete ($199/mo) is what owners keep open: clear promotions, Owner Pulse, team messaging, People performance, Weekly Focus, Closing Care, Training, Color, Connections, Appearance (Light · Lights out · Dim + logo & accent), unlimited seats, history, trends, and Team Login. Remote and product-led — no on-site visits.

Enterprise is for salon groups with multiple locations. Each location stays its own operating home (staff, Goals, Pulse, Messages — not shared across floors); owners switch locations from one login. Shared standards and dedicated onboarding included. No list price — use Contact / Plan your group and we’ll scope the group setup.

No. Chairward is for owners who lead the floor and managers who coach the team. Connect software, invite the team, set monthly KPIs, then let Pulse, Messages, and daily/weekly coaching keep one clear operating home aligned.

No. You stay the owner, and your managers get real manager access. Chairward gives the team a coaching hub, promotion path, messaging, and People performance so leading stays aligned and lighter — remotely, product-led.

Appearance lets owners pick Light, Lights out, or Dim, plus salon logo and accent. Reset anytime. Status bands (Below · Standard · Above · Significantly above) stay semantic — Appearance never recolors them.

Yes — Salon Ops support in one dashboard. We keep the operating layer clear so you see the floor rhythm. Chairward bills the package directly; tooling stays behind the scenes. Not scary tech. Not a robot in your salon — and not an on-site visit from us.

Essentials is for salons and staff teams anywhere in the United States. Complete is for owners who want the full operating home and managers who need real access to coach it. Enterprise is for multi-location groups. We focus on commission and W-2 hair salons that want systems and rhythm — not pure booth-rental setups, med spas, or fluff-only buyers.

Ready for your floor?

Coming soon — Booker-first. Request access to join the waitlist — no checkout yet. We’ll open Complete (promotions, Pulse, messaging, People) when Booker keys land.

Request access