Derek Lucas
Operations
Derek has spent 18 years on the management side of the salon industry. He runs the business and the floor at Lucas Salon, and built Chairward so the day reads from numbers instead of memory.
About
We run a salon, too.
Derek on operations. Kim on the floor. We built Chairward because we were tired of guessing.
The book told us who was coming in. It never told us how the day actually went.
Our booking system filled the schedule. But who was ready for the next level? Who needed recognition this week, and who needed a conversation? That all lived in our heads. Chairward is what comes after the book fills. It works alongside the booking system you already use, and it doesn't replace it.
Before Chairward, we ran the floor from memory.
We guessed who was ready for a promotion. We guessed who needed a thank-you and who needed a nudge. So we built the tool we wished we had, and we built it for Lucas Salon first. It's the same place we open every day.
Kim Lucas
Craft & Training
Kim started as an apprentice and worked her way up through the craft. She's still behind the chair at Lucas Salon, keeping the path clear for the next person up: what "ready" looks like, and the skills that have to show up on the floor.
If you're tired of running your salon from memory, we built this for you.
A 30-minute walkthrough with Derek.