Services

Implement Chairward on your floor.

Clear staff promotions, real manager access, Owner Pulse, team messaging, People performance — then Weekly Focus, Closing Care, Training, Color, and Connections. Connect software. Invite the team. Set monthly KPIs. Then daily and weekly coaching keeps the floor aligned. Pricing on Packages.

Salon Ops

Complete is what owners keep open.

Complete ($199/mo) — clear promotions (monthly Goals & Level progress), Owner Pulse coaching hub, team messaging, People performance, Weekly Focus, Closing Care, Training, Color, Connections. Essentials is seats-only. Enterprise is multi-location.

Connect software. Invite the team. Set monthly KPIs. Then Pulse, Messages, and daily/weekly coaching keep owners and managers aligned. Remote, product-led, no on-site visits. One dashboard the whole salon returns to.

Direction and rollout support. Tooling specifics while we’re working together. Not scary tech.

For Owners + Managers

See the whole operating picture.

Every Chairward client gets a role-based dashboard — Essentials, Complete, or Enterprise depth. Owners keep the full view; managers get real manager access to see what to focus on and coach the team. Everyone returns to the messages, coaching, and numbers behind one aligned monthly rhythm.

The dashboard login is the home base and source of truth — nothing important lives outside the Chairward operating home.

Complete

Reports and recommendations, ready when they are.

Essentials keeps daily updates in each staff login — and you control visibility per salon. Complete unlocks weekly and monthly reports, Closing Care, historical snapshots, trend charts, and rule-based recommendations on pricing, chair utilization, and labor %.

01

Connect software

Bring the booking or color system the salon already uses.

02

Invite the team

Managers get real manager access; staff get the view meant for them. The live portal stays clear for everyone.

03

Set monthly KPIs (Goals)

Choose the monthly numbers that define success. Daily and weekly coaching, Pulse, and Messages keep owners and managers aligned; Salon Ops keeps the operating rhythm running.

Entry

Essentials

$24 / seat / mo

Min 3 seats · scoreboard only

Staff scoreboard only — not the full heartbeat.

Daily metrics per seat. Lock Complete for People, Pulse, Goals, Training, Weekly Focus, and Closing Care.

Details on Packages.

Multi-location

Enterprise

Custom

Salon groups · let’s talk

One operating standard across every location.

Multi-location rollup, shared standards, group reporting, and guided rollout support. Coming soon — Booker-first. Request access when you’re ready — we’ll help you get the operating rhythm live.

Details on Packages.

Inside Complete

Software connected. Rhythm running.

Once the salon software is connected, the team is invited, and monthly KPIs are set, Complete keeps the operating picture current and turns it into clear team actions for owners and managers.

  • Clear promotionsMonthly Goals and Level progress — staff know how to move up.
  • Owner Pulse · MessagingCoaching hub and one team thread — who needs a word, what’s next.
  • People performanceRoster numbers the floor can act on — plus Weekly Focus and Closing Care.
  • AppearanceLight, Lights out, or Dim — plus your salon logo and accent. Reset anytime.
  • Connect. Invite. Set monthly KPIs.Software in, team invited, KPIs set — Pulse, Messages, and daily/weekly coaching keep the floor aligned.

Sell the floor forward.

Connect software. Invite the team. Set monthly KPIs. Then Pulse, Messages, and daily/weekly coaching keep the floor aligned. Lock Complete for promotions, manager access, and People.